Local to Western Massachusetts

Wildflower Alliance | Will not utilize 911.
888-407-4515 | Mon – Thurs 7 PM to 9 PM, Fri – Sun 7 PM to 10 PM
A peer warmline to get peer support, ask for resources, talk to or connect with a person who can relate. Also offer a peer-run respite facility. 

Clinical Support Options (CSO) | Will utilize 911.
Linking to stabilization services that include mobile crisis intervention, assessment, crisis planning, psychiatric consultation and referrals to care. 

• Northampton/Hampshire County: 413-586-5555 | 24/7 crisis line; immediate intake availability 8 AM to 8 PM, 7 days a week for outpatient, daily group onsite, lots of remote options, currently accepting patients
• Greenfield/Franklin County: 413-774-5411 | 24/7 crisis line; medication evaluation and groups offered internally
• Athol/North Quabbin: 978-249-3141 | 24/7 crisis line, evaluation including medication available at time of call; groups open now
• Greater Gardner/North County: 978-488-8888 | 24/7 crisis line; same-day outpatient access 8 AM to 8PM, Monday – Friday, medication evaluation with intake, urgent medication review available within three days of intake, variety of groups available

Behavioral Health Network (BHN) | Will utilize 911.
413-301-9355 | 24/7 crisis line; walk-in center, telehealth appointments, day program with medication management, outpatient services
Linking to stabilization services that include urgent care, same-day assessment, mobile crisis, out-of-home respite placement and peer support.

ServiceNet | Will utilize 911.
New patient appointments are on a wait list.

Division of Community Care (DCC) 
Northampton Only, 877-322-0413 | Mon – Fri 8:30 AM to 4:30 PM
Text or call to have a mobile Community Responder come to you for support, or visit 1 Roundhouse Plaza, 1st Floor in Northampton; provides emotional support, advocacy, and resource connections.

National

Suicide and Crisis Lifeline
988 or 800-273-8255 | 24/7 crisis line; Espanol 888-628-9454
Call or chat online

The Trevor Project
866-488-7386 | 24/7 crisis line
Also offers online hotline 7 days a week 3 PM to 10 PM; centered on youth 13-24

Call Blackline
800-604-5841 | 24/7 crisis line
centers BIPOC, LGBTQ and Black Femme Lens; will not utilize 911.

Trans Lifeline
877-565-8860 | Mon – Fri 1 PM to 9 PM
run by and for trans people; will not utilize 911.

THRIVE Lifeline
313-662-8209 | 24/7 crisis line
call or text, trans-led and operated; will not utilize 911.

LGBT National Help Center
Adult: 888-843-4564 | Mon – Fri 4 PM to midnight, Sat noon to 5 PM
Youth: 800-246-7743 | Mon – Fri 4 PM to midnight, Sat noon to 5 PM
Provides referrals; Will not utilize 911.