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New Patients

We can’t wait to meet with you.

We are glad you are here. Transhealth offers in-person, virtual, and hybrid services to individuals and families throughout Western Massachusetts and across the Commonwealth and the greater New England Region.

Whether you are a potential patient or a family member of a potential patient, we want to make sure you have the information, resources, and support you need. We know that the world of health care has not always made trans and gender-diverse people feel safe, heard, and cared for. We’re here to change that. Our promise is to hear you, respect your choices, and support your journey.

Please use the button below to begin the registration process and set up an appointment. Once registered, new patients can make an appointment for the following:

  • Adult Primary Care
  • Pediatric Primary Care up to age 21
  • Mental Healthcare
  • Integrated Primary Care/Mental Healthcare
  • Gender-Affirming Hormonal Care
  • Surgical Letters

We look forward to being there for you.

Become a Patient

Health Insurance Plans

Transhealth accepts most health insurance plans. Please note that all health plans are independent of Transhealth and we may not accept every product from these insurance companies.

If you have questions about whether or not your health insurance plan is accepted by Transhealth, please call our Patient Registration department at (413) 341-9400.

If you have questions about your individual insurance plan benefits or coverage, please contact your insurance company directly at the member services number on your health insurance card.

Aetna

AETNA

Allways Health Partners

AllWays

Blue Cross Blue Shield

Blue Cross Blue Shield

Commonwealth Care Alliance

Commonwealth Care Alliance

Consumer Health Network

Consumer Health Network Pro

Consolidated Health Plans

Consolidated Health Plans

Cigna Logo

Cigna

ConnectiCare

ConnectiCare

Fallon Health

Fallon Health

Harvard Pilgrim Health Care

Harvard Pilgrim Health Care

Health New England

Health New England

Mass General Brigham ACO

Mass General Brigham ACO

Medicare.gov

Medicare.gov

Meritain Health

Meritain Health

MultiPlan

MultiPlan

North American Health + Wellness

North American Health + Wellness

National Preferred Provider Network

National Preferred Provider Network

Tufts Health Plan

Tufts Health Plan

UniCare

UniCare

United Healthcare

United Healthcare

US Family Health Plan

US Family Health Plan

WellSense Health Plan

WellSense Health Plan

Any Questions?

Please view our FAQ Page, or feel free to send us a message at our Contact Us page.