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Transhealth Gender-Affirming Care Access Program

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Providers - we're here for you.

Welcome to the Transhealth Gender-Affirming Care Access Program (TGCAP)! TGCAP provides free provider-to-provider resources for healthcare providers licensed in the state of Massachusetts who have questions about the care of trans and gender-diverse patients.

Funded through a grant from the Blue Cross Blue Shield Foundation, Transhealth has developed this innovative program to assist healthcare providers across Massachusetts with increasing their clinical knowledge and better equipping them to deliver compassionate, gender-affirming care. As an independent and comprehensive healthcare center in Massachusetts, Transhealth is proud to share our expertise to enhance the capacity of our state’s healthcare system to meet the needs of our trans and gender-diverse residents.

Who’s Eligible?

Healthcare providers currently licensed in and serving patients in the Commonwealth of Massachusetts who have questions about trans or gender-diverse patient care. 

How it works?

Just fill out our TGCAP form below and ask your question(s). We will aim to get back to you within three (3) business days. 

Submit your question(s)

FAQs

Anyone who is licensed to provide medical or mental health care in the Commonwealth of Massachusetts.

TGCAP is free to all healthcare providers currently licensed in and serving patients in the Commonwealth of Massachusetts. 

TGCAP supports and educates healthcare providers within a wide-range of specialties by providing resources and education to enhance provider care for trans and gender-diverse individuals across the lifespan. Here are just a few examples. A primary care provider may have a question about mental health for trans and gender-diverse individuals; a psychiatric nurse practitioner may have general questions about diagnosis or treatment; a pediatrician may have questions about the use of a particular medication; a physician associate/assistant may need guidance on resources available to their trans and gender-diverse patients. We welcome questions that address general topics in gender-affirming care.

We aim to answer all questions received within three (3) business days. However, some questions may take a little longer to answer. We appreciate your patience.

No. TGCAP is for healthcare providers. The program is not designed to provide consultations. We provide resources and educational support to healthcare providers.

This pilot program will last through November 1, 2023.

To help confirm that you are the person you say you are.

Not right now, but since this is a pilot program that could change depending on the volume of questions we receive.

If you are dealing with an emergent situation, TGCAP is not the right place to turn. Please call emergency services for all urgent requests.

Your personal information and the fact that you contacted TGCAP will remain confidential. When asking your questions, we require that you not provide any information that would identify the patient and violate HIPAA or HITECH.

No, the TGCAP program is for providing education and resources to providers who have questions about the care of trans and gender-diverse patient care. The program is not designed to facilitate mentorship or ongoing collaboration at this time.

TGCAP will endeavor to provide information and thoughtful guidance to providers concerning the care of trans and gender-diverse patients. With that said, the Transhealth Gender-Affirming Care Access Program reserves the right to limit the scope of services based on specialty, demand, and other factors. In no event shall TGCAP provide care for patients. Providers utilizing the TGCAP shall at all times be responsible for the care of their patients. If a provider is unable to care for their patient, the patient should be referred to a qualified care provider.

After your response you will receive a survey asking you to provide feedback on the service.

Of course! We invite you to share this webpage or this flyer with colleagues who are in support of gender-affirming care.

We are working with Massachusetts Legislators in hopes that in the future they will support an expanded, state-supported Massachusetts Gender-Affirming Care Access Project (MGACAP).

Please email us at tgcap@transhealth.org and our program coordinator will get back to you as soon as possible.

Funded by

Blue Cross Blue Shield of Massachusetts Foundation

The Transhealth Gender-Affirming Care Access Program (TGCAP) is funded by a grant from Blue Cross Blue Shield of Massachusetts Foundation. Created in 2001, the mission of the Blue Cross Blue Shield of Massachusetts Foundation is to expand access to health care in Massachusetts through grant making and policy initiatives.